LUGONG Machinery is not just a equipment manufacturer; it is a trusted partner on your business journey. LUGONG has established a professional, independent parts center and built a robust after-sales service system, all to ensure that when you need it, we can deliver the most precise parts and services promptly.

LUGONG Machinery Parts Center

LUGONG Machinery’s parts center is scientifically planned and stocks a full range of original parts for all models under its brand. From core components like engines and hydraulic systems to daily maintenance and wear-and-tear parts like filters, oil seals, and pins. We use an advanced warehouse management system (WMS) to monitor and analyze inventory levels and in/out records in real time, enabling us to scientifically predict demand, dynamically adjust inventory, and ensure that common and critical parts are always in stock.

LUGONG Machinery After-Sales Service

In after-sales service, the quality of parts is of utmost importance. Using non-original or substandard parts may seem to save costs in the short term, but it actually poses safety risks. Even minor differences in dimensions or materials can lead to reduced equipment performance, increased fuel consumption, or even more severe secondary failures, causing irreversible damage to core components. Every part provided by the LUGONG Machinery Parts Center is guaranteed to be 100% genuine. These parts are manufactured using the same design drawings, production processes, material standards, and quality inspection procedures as those used when your equipment was originally assembled. The materials and processes, which have undergone rigorous testing and verification, ensure that the parts have a longer service life and higher reliability, thereby reducing your long-term operational costs.

Conclusion

Choosing LUGONG means peace of mind. We have built an ultra-large parts warehouse, upgrading “after-sales service” into a “peace-of-mind guarantee” for you. Helping you clear obstacles on your journey to success is something we must do. When you purchase LUGONG equipment, you not only get a great machine but also find a powerful partner who will always support you and resolve any issues at any time.